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Dear Mr. Scheer,
I am writing this letter to express my deep disappointment with the news that the work placement programme has been cancelled this summer.
One of the main reasons I chose to study Business English at your school in July and August was the chance to participate in the work placement programme. There are many English schools in California that offer Business English, but not many offer the chance to go and work in a local company as part of the course programme. Your school is more expensive than the competition, but I was happy to pay extra because I thought the course programme had better quality. Now however, I am very unhappy because I have spent a lot of money and I am not getting the course I want.
As the course programme is now very different to the one advertised, I would like to request a full refund of the money I have paid for this course. I will try to contact other schools in California, or maybe New York, which run Business English courses and can guarantee a work placement as part of the course.
I look forward to receiving your reply.
Direction: As if you are Mr. Scheer, read the letter and give a suitable response.